Simple Pricing That Grows With You
Start free. No credit card needed. Upgrade anytime as your business scales.
Lite
$5,000 billing included, then 2%
Start Free- Recurring Invoicing
- Bill Runs
- Customisable Plans
- NBN Ready
- AI Support
- Service Bundles
- No “Powered By” watermark — $50/mo
- Carrier CDR Feeds — Supported carriers
- Payment Gateways — Additional cost
- Customer Portal — Additional cost
- Invoice Templates
- Phone & Email Support
- Mailchimp Integration
- API Access
Pro
$25,000 billing included, then 1%
Get Started- Everything in Lite, plus:
- Invoice Templates
- Phone & Email Support
- API Access
- Mailchimp Integration
- Payment Gateways
- Customer Portal
- Overdue Reminders
- Usage Alerts
- Reseller Dealer Commissions
- Stock Tracking
- Orders & Provisioning
- Helpdesk
- Xero Integration — Additional cost
- MYOB Integration — Additional cost
- Carrier Provisioning — Additional cost
Enterprise
$100,000 billing included, then 1%
Contact Sales- Everything in Pro, plus:
- Dedicated Account Manager
- Multi Tiered Billing (Resellers)
- SLA Based (2h response time)
- Bespoke Customisation
- Xero Integration
- Carrier Provisioning
- All Carrier CDR Feeds
- MYOB Integration — Additional cost
- Autotask Integration — Additional cost
- Connectwise Integration — Additional cost
Detailed Feature Comparison
| Feature | Lite Free | Pro $250/mo | Enterprise $1,000/mo |
|---|---|---|---|
| Recurring Invoicing | ✓ | ✓ | ✓ |
| NBN Ready | ✓ | ✓ | ✓ |
| Customisable Plans | ✓ | ✓ | ✓ |
| AI Support | ✓ | ✓ | ✓ |
| Service Bundles | ✓ | ✓ | ✓ |
| No “Powered By” Watermark | $50/mo | ✓ | ✓ |
| Carrier CDR Feeds | Supported | Supported | All + Bespoke |
| Payment Gateways | Add-on | ✓ | ✓ |
| Customer Portal | Add-on | ✓ | ✓ |
| Invoice Templates | — | ✓ | ✓ |
| Phone & Email Support | — | ✓ | ✓ |
| Mailchimp Integration | — | ✓ | ✓ |
| Overdue Reminders | — | ✓ | ✓ |
| Usage Alerts | — | ✓ | ✓ |
| Reseller Dealer Commissions | — | ✓ | ✓ |
| Stock Tracking | — | ✓ | ✓ |
| Orders & Provisioning | — | ✓ | ✓ |
| Helpdesk | — | ✓ | ✓ |
| API Access | — | ✓ | ✓ |
| Xero Integration | — | Add-on | ✓ |
| MYOB Integration | — | Add-on | Add-on |
| Autotask Integration | — | Add-on | Add-on |
| Connectwise Integration | — | Add-on | Add-on |
| SLA (2h Response) | — | Add-on | ✓ |
| Carrier Provisioning | — | Add-on | ✓ |
| Multi Tiered Billing | — | — | ✓ |
| Bespoke Customisation | — | — | ✓ |
Frequently Asked Questions
The Lite plan is free forever and includes core billing features: recurring invoicing, bill runs, customisable plans, NBN support, AI assistance, and service bundles. You can bill up to $5,000 per month at no cost. After that, a 2% fee applies to additional billing volume. It’s designed to let you get started with real billing immediately.
We collect card details during signup for verification purposes, but nothing is charged when you sign up for the free Lite plan. You’ll only be billed if you exceed the included billing threshold or upgrade to a paid plan.
Yes. You can upgrade from Lite to Pro or Enterprise at any time. Downgrades are also supported — just contact our team and we’ll help you transition. Changes take effect at the start of your next billing cycle.
Each plan includes a monthly billing volume threshold. For the Lite plan, that’s $5,000; Pro is $25,000; Enterprise is $100,000. If your total billing exceeds the threshold in a given month, a percentage fee (2% for Lite, 1% for Pro and Enterprise) applies to the amount over the threshold. For example, if you’re on the Lite plan and bill $7,000 in a month, the 2% fee applies to the $2,000 over the $5,000 threshold — that’s $40.
PracBill supports CDR feeds from major Australian carriers including NBN. Lite and Pro plans include integration with supported carriers. Enterprise plans include all carriers plus bespoke integrations for specialist requirements. Contact us for a full list of supported carriers.
No. There are no setup fees for any plan. The Lite plan is completely free to start. Pro and Enterprise plans are billed monthly with no upfront costs or long-term contracts.
Our team has deep experience migrating telcos from other billing platforms. One customer had us migrate three acquired customer bases — on time, on budget, and with zero client disruption. For Pro and Enterprise customers, we offer migration support. Contact our team to discuss your specific needs.