Built for the way telcos bill
Every feature here exists to save you time, cut errors and keep your revenue flowing.
Accurate bills, on time, every time
97% of PracBill customers have their invoices ready before morning coffee on the 1st. The whole bill run is automated, from CDR ingestion through to the finished PDF.
- Recurring invoicing — monthly billing cycles that run themselves
- Customisable invoice templates — your brand, your layout
- Bill runs — thousands of invoices batched in minutes
- Carrier CDR feeds — direct feeds from Australian carriers
NBN ready from day one
Pre-configured for Australian NBN billing. Build service plans, manage customer connections and handle provisioning without the usual complexity.
- NBN ready — every NBN speed tier and technology type
- Customisable plans — your own pricing, bundles and terms
- Service bundles — package voice, data and value-adds
- Orders and provisioning — new connections without the paperwork
Stop revenue leaking through the cracks
One PracBill customer found significant revenue leakage they didn’t know existed. These tools make sure every dollar you’re owed actually gets billed.
- Payment gateways — take payment automatically across 20+ providers
- Overdue reminders — automated follow-ups, fewer late payments
- Usage alerts — tell customers before the bill shocks them
- Xero and MYOB — sync straight to your accounting software
Know your customers, grow your business
Run the whole customer relationship from one place — self-service portals, support tickets, channel partners and the hardware you’ve shipped them.
- Customer portal — customers answer their own questions
- Helpdesk — support tickets built in, not bolted on
- Reseller and dealer commissions — pay your channel correctly
- Stock tracking — know where your hardware went
Connects to the tools you already use
PracBill fits the stack you’ve got. Connect the common business tools out of the box, or build exactly what you need on the API.
- API access — a RESTful API you can build against
- Mailchimp — keep customer data in sync for marketing
- ConnectWise and Autotask — MSP and PSA tooling
- Payment gateways — 20+ providers supported
Let automation handle the repetitive work
Less time on manual billing admin, more time on the business. PracBill takes the routine work off your desk.
- AI support — first-line answers to billing queries
- Automated bill runs — set the schedule and leave it
- Smart alerts — you hear about anomalies before your customers do
- Workflow automation — fewer manual touchpoints across the bill cycle