Built for the Way Telcos Bill
Every feature designed to save you time, reduce errors, and keep your revenue flowing.
Accurate Bills, On Time, Every Time
97% of PracBill customers have their invoices ready before morning coffee on the 1st. Automate your entire bill run process from CDR ingestion to PDF generation.
- Recurring Invoicing — Automated monthly billing cycles
- Customisable Invoice Templates — Your brand, your layout
- Bill Runs — Batch process thousands of invoices in minutes
- Carrier CDR Feeds — Direct integration with Australian carriers
NBN Ready From Day One
Pre-configured for Australian NBN billing. Create service plans, manage customer connections, and handle provisioning without the complexity.
- NBN Ready — Support for all NBN speed tiers and technologies
- Customisable Plans — Define your own pricing, bundles and terms
- Service Bundles — Package voice, data and value-adds
- Orders and Provisioning — Streamline new connections
Stop Revenue Leaking Through the Cracks
One PracBill customer identified significant revenue leakage they didn’t know existed. Our tools make sure every dollar you’re owed gets billed.
- Payment Gateways — Accept payments automatically with 20+ integrations
- Overdue Reminders — Automated follow-ups reduce late payments
- Usage Alerts — Notify customers before bill shock
- Xero and MYOB Integration — Sync with your accounting software
Know Your Customers, Grow Your Business
Manage every aspect of your customer relationships from a single platform. From self-service portals to support tickets, keep your customers happy.
- Customer Portal — Self-service for your customers
- Helpdesk — Built-in support ticket management
- Reseller and Dealer Commissions — Manage your channel partners
- Stock Tracking — Track hardware and device inventory
Connects to the Tools You Already Use
PracBill plays nicely with your existing tech stack. Use our API to build custom integrations or connect with popular business tools out of the box.
- API Access — Build custom integrations with our RESTful API
- Mailchimp Integration — Sync customer data for marketing
- Connectwise and Autotask — MSP and PSA tool connections
- Payment Gateways — 20+ payment providers supported
Let AI Handle the Repetitive Stuff
Spend less time on manual billing tasks and more time growing your business. PracBill’s intelligent automation handles the routine work for you.
- AI Support — Intelligent assistance for billing queries
- Automated Bill Runs — Set it and forget it
- Smart Alerts — Proactive notifications for anomalies
- Workflow Automation — Reduce manual touchpoints across your billing