CSP solutions
If you’re a carriage service provider, you’re selling services over someone else’s network while carrying the obligations yourself. ACMA’s rules on registration, consumer protection and record keeping apply to you regardless of who owns the infrastructure.
Billing is where that lands. It’s the point where usage from the carrier meets what you agreed to charge, and where the record either exists or it doesn’t.
Key features tailored for CSPs
Multi-tiered billing structures
Most CSPs end up billing across brands, resellers and wholesale channels at different rates, often all three at once. You set the hierarchy once and every service underneath bills against it, so changing a rate doesn’t mean opening a thousand accounts.
API-driven integration
Our REST API runs to 161 endpoints, covering customers, services, invoices, bill runs, CDRs, provisioning and the helpdesk. If you already run an OSS or a CRM, most CSPs drive PracBill from it rather than keying the same thing twice. The full API reference is public.
Automated call detail record (CDR) processing
Carrier CDR feeds land each cycle and are rated against the plans your customers are actually on. Excess usage, shaped plans and included values all come out of the same run, so the invoice reflects what was used rather than an estimate of it. For a CSP reselling across multiple carriers, that’s the difference between billing and guessing.
Compliance support
PracBill talks to the Integrated Public Number Database, so customer records stay current where they’re required to be. The billing history sits behind it, which matters on the day someone asks you to produce it.
Scalable cloud-based solution
It’s hosted, so there’s no hardware to size and nothing to rack. Taking on more services or another brand is configuration rather than a migration project.
Benefits for carriage service providers
Less keying, fewer corrections
Bill runs go out on a schedule instead of being assembled by hand each month. Most of the time you get back is time you’d have spent finding and fixing what went in wrong.
You can see what's owed
Invoicing and reporting are live, so you know what’s been billed and what’s outstanding without waiting for a month-end reconciliation to tell you.
Regulatory compliance
The obligations don’t change, so meeting them shouldn’t be a separate project. IPND, record keeping and consumer protection requirements are handled as part of normal billing.
It grows without a rebuild
More customers, more brands, more service types. Adding any of them is configuration. The structure that works when you start is the one you keep.