MSP solutions
MSPs sell things that bill in completely different ways: per-seat licences, metered cloud, fixed-fee support, one-off projects. Most billing systems do one of those properly and force the rest to fit. That mismatch is where the manual work comes from.
Key features for MSPs
Flexible billing models
Recurring, usage-based and one-off charges sit together on the same invoice. Microsoft 365 seats, Azure consumption and a cybersecurity retainer each bill the way they actually work, which is what most MSPs are trying to reconcile by hand.
Built-in integrations
API-driven integrations with Xero, MYOB and ConnectWise keep billing, accounting and service management working off the same data. Less re-keying, and fewer of the discrepancies that only surface at reconciliation.
Automated invoicing and reconciliation
Invoices generate and payments reconcile on a schedule rather than by hand at month end. Reconciliation is usually the part that eats a day, and the part where a number quietly goes wrong.
Scalable pricing structure
You pay a flat plan fee plus a percentage of billing above the threshold included in your plan. Bill less over the Christmas shutdown and you pay less. The thresholds are on the pricing page.
Reporting you can act on
Reporting covers usage by customer, revenue by service and margin by line, so an MSP can tell which managed services are actually profitable rather than just busy.
Benefits for MSPs
Less admin per invoice
Billing runs to a schedule. For most MSPs the time you get back is the time that went on chasing and correcting rather than on the invoicing itself.
Improved accuracy
Charges come from the same data your service management already holds, so there’s less room for a number to drift between systems.
Financial flexibility
You pay in proportion to what you bill, so a quiet quarter costs less than a busy one.
Regulatory compliance
IPND submissions run as part of billing. Customer records stay accurate where Australian compliance requires it.